Our company is EPA Lead-Safe Certified for Renovation. #NAT-114434-1

Frequently Asked Questions

Lift the bottom sash at least four inches

#1: How do I clean the windows?

Click on pictures to enlarge
Lift the bottom glass at least 4 inches.

This is important! Some windows can be thrown "off the track" if the bottom sash is not lifted at least four inches prior to tilting inward.
Tilt sash inward using tilt latches Utilizing the tilt latches on the top of the sash, tilt the window in towards you and lay it down across the sill.

Remove your hands.
You have just locked the window in place.
Lower top sash at least four inches also Lower the top sash at least four inches. 
Tilt top sash inward and lay it down on bottom sash Tilt the window in towards you and 
lay it down on the bottom sash carefully.

You have just locked the window in place.
Wash sashes and lock back in place Wash the top sash.  Tilt it up and lock in place.

Wash the bottom sash. Tilt it up and lock in place.

Finished!